Frequently Asked Questions
Everything you need to know about our premium home improvement tools.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location.
Do you offer a warranty on Martinez Tool products?
Yes, all our tools come with a limited lifetime warranty covering manufacturing defects to ensure the highest quality for your home projects.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are these tools suitable for professional contractors?
Absolutely. While perfect for home DIY enthusiasts, our tools are engineered to meet industrial standards and withstand heavy daily use on construction sites.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.